Privacy Policy


This statement applies to our Alafiatea customers and visitors, unless a separate privacy notice is prominently displayed.


For over nine years, Alafia Tea, Coffee & Spice has valued your privacy, and built a brand that customers trust. Thank you for reviewing our privacy policy.

Our privacy policy tells you about our information practices when you provide personal information to us, whether collected online or offline, or when you visit us online to browse, obtain information, or conduct a transaction. Personal information may include your name, email, mailing and/or business address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.

Key aspects of our privacy policy include:

We use this information to:

  • Fulfill your order

  • Send you an order confirmation

  • Send you requested product or service information

  • Respond to customer service requests

  • Administer your account

  • Send you a catalog

  • Send you a newsletter

  • Send you marketing communications

  • Administer contests and sweepstakes you entered, and notify you if you won

  • Respond to your questions and concerns

  • If you choose to send a product to a different recipient, we will also collect that person’s name, shipping address, phone number and email address. We store this information for the sole purpose of completing your order and will not use this collected third party information for any other purpose.

  • We do not sell or rent your personal information to outside parties.

  • We do not market other products or services to you without your consent.

  • We do not use web analysis tools (e.g., cookies) to identify you personally without your express consent.

The policy includes detailed explanations of how we provide:

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

What is a cookie in web browsing:

A “cookie” is a small amount of data that is sent to your browser from a web server and is sometimes stored on your computer’s hard drive, although not always. Our Site uses cookies primarily for features available only to logged in users (and only users from the United States). For logged in users, our cookies contain unique numbers that allow our Site to recognize your computer if you come back to place another order. If you visit our Site from outside the US, session cookies will be deleted when you close your browser. You can stop

a “cookie” from functioning on your computer by going into the settings on your computing device and turn it off or decline the cookie from coming on your device while you are on our site. The option will be available to you.

We take reasonable steps to secure your information from loss, misuse, interference and unauthorized access, modification and disclosure, however if you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.

Changes to this Privacy Policy

This Privacy Policy may be changed or ammended from time to time. Any change to this Privacy Policy will become effective when we post the revised Privacy Policy to the Site, so you should check back from time to time.